RegusDomain.com Frequently Asked Questions

General Domain Questions
  • What characters can domain names be composed of?
  • What is a domain name?
  • What is the Domain Name System (DNS)?
  • What is a top-level domain?
  • How does .us and .ca .ca differ from .com?
  • What are your registrant agreement/policies?



  • What is .US?
  • What makes .US unique and why do I need it?
  • Who can register a .US domain name?
  • Where can I register a second level .US domain name?
  • What are some of the expected changes to .US?
  • When will second level .US domain names be available?
  • What will happen to existing .US domain names?
  • How will current Delegees (Delegated Managers) be affected?


  • .CA Domain Questions
  • What is CIRA Membership?
  • Who can register .CA domains?
  • How many .ca Domain Names can an organization or individual register?
  • What about province-level domains?
  • What is a registrant?


  • General Domain Questions

    What characters can domain names be composed of?
    Domain names have a few basic rules:
  • They must consist only of letters "A-Z", numbers "0-9" and hyphens "-".
  • They are case-insensitive ("REG" is the same as "reG")
  • .CA can only be from 2-50 characters long.
  • .COM, .NET, .ORG can only be from 2-67 characters long
  • .WS/.INFO/.BIZ can only be from 3-63 characters long
  • (1-3 letter .WS costs more and must be registered manually - email for details)


  • What is a domain name?
    Domain names are the familiar and easy to remember names used in lieu of the difficult to remember Internet Protocol (IP) address numbers. IP addresses are used to locate computers on the Internet.

    What is the Domain Name System (DNS)?
    The Internet Domain Name System consists of an organized, hierarchical directory of all domain names and their corresponding computers.

    What is a top-level domain?
    A top-level domain is used to designate the type of organization or the country of origin. Generic top-level designators are commonly three letter suffixes like .com, .net, .org, .edu. Country code top-level domains are commonly two letter suffixes like .ca, .us, .uk, etc., as assigned by the United Nations.

    What are your registrant agreement/policies?
    Our registrant agreement/policies can be found here:
    Registrant Agreement/Policies

    How does .us and .ca differ from .com?
    .us is the country Top Level domain (ccTLD) designating U.S.A. .ca is the country code Top Level domain (ccTLD) designating Canada. .com is the generic Top Level domain (gTLD) designating commercial activities. The policies and administration of the .ca domain name will be set by CIRA and governed by Canadian law. The gTLDs are managed in the United States under American law.

    What is .US?
    .US is “America’s Internet Address.” It is the official country code top-level domain (ccTLD) for the United States within the global domain name system (DNS).

    What makes .US unique and why do I need it?
    .US is the only means to establish an American address on the Internet. Soon, all U.S. residents, government entities, public service organizations, and businesses will be able to establish an American identity on the Internet with a short memorable domain name. (e.g., johnsmith.us, publicservice.us, mycompany.us).

    Market research has shown that .US names will be very popular with consumers for applications like email, digital identity, and personal web sites. Government and public interest organizations will use .US addresses to enable citizen-centric e-Gov applications and to serve the needs of the American people. Businesses will use .US domain names to promote themselves as American companies to inspire consumer confidence and to encourage consumers to “buy American.”

    Who can register a .US domain name?
    Any U.S. citizen or resident, as well as any business or organization, including federal, state, and local government with a bona fide presence in the United States can register a .US domain name.

    One of the following eligibility requirements must be met:

    A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or

    Any entity or organization that is incorporated within one of the fifty (50) U.S. states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or

    An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States. See Section B.3.1 of the NeuStar proposal to the Department of Commerce for details concerning what constitutes a “bona fide presence.“

    Where can I register a second level .US domain name?
    Second level domain name registrations will be available through
    .US -Accredited Registrars and their resale channel partners. No Registrars are currently accredited to accept second level domain name registrations.

    Contact information for Delegated Managers who currently accept registrations in the existing “locality space” can be found at Delegated Subdomains and their Contacts .

    What is the price of a .US domain name?
    Market-based retail prices for .US domain names will be established by .US-Accredited Registrars and their resale channel partners. The pricing structure will be an annual subscription fee with multi-year subscriptions available.

    What are some of the expected changes to .US?
    Soon, for the first time in history, .US registrations will be available at the second level (e.g., johnsmith.us, publicservice.us, mycompany.us). Currently names are only available in the “locality space” at the third level and above (e.g., www.county.arlington.va.us).

    NeuStar will bring operational and technical efficiencies to .US through our highly secure, highly reliable next-generation registry architecture. This industry-leading service platform will also enable innovative, value-added services within .US.

    When will second level .US domain names be available?
    Availability of .US domain names at the second level (e.g., johnsmith.us, publicservice.us, mycompany.us) is expected in the next several months. A phased introduction schedule will be posted to this web site in the coming months.

    What will happen to existing .US domain names?
    Existing .US registrants (domain name holders) within the “locality space” will retain rights to their existing Internet addresses. In fact, existing domain name holders will benefit from many of the operational improvements and improved security and service levels NeuStar will introduce within .US.

    How will current Delegees (Delegated Managers) be affected?
    Delegated Managers will continue to play their existing role in the “locality space.” Currently, no new delegation requests will be accepted. NeuStar will be requesting contact information from each of the existing Delegated Managers. Delegated Managers will be required to meet existing and new operational procedures designed to improve the overall operational efficiency and improve service to domain name holders within the locality space.



    .CA Domain Questions

    What is CIRA Membership?
    CIRA Membership costs nothing, and allows you to participate in CIRA decisions. All that is required is for you to have a .CA domain. Simply leave the checkbox at "yes" when you register your domain.

    Who can register .CA domains?
    The .CA is restricted for Canadian-only use. Any canadian citizen, organisation, or entity, or any foreign agency possessing a valid Canadian Trademark may register a .CA. There is no restriction on the number of domains a Canadian entity may register.
    For a detailed description of the various registrant types, click here .
    For detailed descriptions of the Canadian Presence Requirement, click here .

    How many .ca Domain Names can an organization or individual register?
    Under the new rules, any qualifying individual or organization will be able to register an unlimited number of .ca Domain Names.

    What about province-level domains? The registration of province-level domain names was discontinued in September 2010.
    If you already have a provincial level domain for instance: mydomain.bc.ca you may continue to keep this domain as long as you keep it renewed.
    If you own a provincial level domain you can register the root domain (domain.ca)


    What provincial-level domains are available?
    The following province codes are in effect: AB - Alberta, BC -British Columbia, MB - Manitoba, NB - New Brunswick, NF - Newfoundland, NS - Nova Scotia, NT -Northwest Territories, NU - Nunavut, ON - Ontario, PE -Prince Edward Island QC - Quebec, SK - Saskatchewan, YK - Yukon.
    For instance: mydomain.bc.ca

    What is a registrant?
    A registrant is the person in whose name a .ca domain is registered.
    With CIRA each domain registered with the same registrant shares the same administrative and technical contact information. Each seperate registrant must approve the CIRA agreement (If you add a domain to an existing registrant, you do NOT have to re-approve the CIRA agreement).
    For multiple domains belonging to the same organisation you probably want to use the same registrant.
    If the domains belong (or may soon belong) to separate organisations or individuals, you probably want to use to create them using different registrants.
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